Messages, threads, drafts, sending, search, labels, attachments, and repairable incremental sync.
Inbox and send
Platform
Horato is the product-facing layer for the communication resources your customers already depend on: messages, calendars, meetings, transcripts, contacts, tasks, bookings, webhooks, and agent actions.
Horato gives your product stable APIs for the work around every customer conversation: messages, calendars, meetings, contacts, tasks, bookings, webhooks, and approvals.
Messages, threads, drafts, sending, search, labels, attachments, and repairable incremental sync.
Inbox and send
Events, availability, free/busy, recurrence, conference links, watch renewal, and sync token recovery.
Push plus delta
Start notetakers for customer meetings, retrieve post-call transcripts and recordings, and send meeting lifecycle events to your app.
Post-call transcripts
People, organizations, address books, groups, multi-value fields, and dedupe support.
Customer context
Task lists, completion, linked resources, external status mapping, and follow-up work from meetings or messages.
Follow-up model
Booking links, event types, slot generation, buffers, questions, reminders, and branded booking flows.
Booking API
Signed events, retries, dead-letter handling, delivery inspection, and replay for customer workflows.
Replayable delivery
Typed SDKs for product teams, plus MCP tools for agents that need context and approval-gated actions.
Developer surfaces
Architecture
Horato gives your product stable resources for messages, meetings, transcripts, contacts, tasks, bookings, webhooks, and agent actions. You keep the sync, audit, and repair details your product needs without owning every integration path.
Connections, permissions, sync jobs, and capability checks live behind one product API.
Email, calendar, meeting notes, contacts, tasks, scheduling, and webhooks share tenant-aware models your app can depend on.
Changes flow through an event log before signed webhooks are delivered, retried, and repaired.
REST, SDKs, and MCP tools use the same action model, with approvals for sends, bookings, event changes, and destructive operations.
Use cases
Start with one communication workflow. Horato keeps email, calendars, meeting notes, tasks, bookings, and approvals tied to the same customer context.
Active customer path
Add email, scheduling, contacts, tasks, and meeting notes without rebuilding the same integration work for every product line.